dragonrobofish22
New Member
ING Home Loan Rate Review — Has ANYONE Had Luck Lately?
I called ING today asking for a better rate. I’m currently on 5.84%, and the frontline staff told me that’s already “a good rate” because new customers are getting 5.89%.
I mentioned I’m seeing other banks offering mid‑5’s and asked to speak to the retention team. She said they’d give me the SAME answer and that 5.84% is the ABSOLUTE BEST they can do right now.
I then asked how to start the discharge process, hoping that would trigger a sharper offer. She told me to go online, fill out the discharge form, and said there’s a $250 discharge fee.
For anyone who’s dealt with ING RECENTLY — is 5.84% REALLY the best they’re offering at the moment?
If I submit the discharge form, do they ACTUALLY call you back with a better offer?
And if I don’t end up switching, do you still get hit with the discharge fee?
I’m VERY keen to hear people’s experiences. Cheers
I called ING today asking for a better rate. I’m currently on 5.84%, and the frontline staff told me that’s already “a good rate” because new customers are getting 5.89%.
I mentioned I’m seeing other banks offering mid‑5’s and asked to speak to the retention team. She said they’d give me the SAME answer and that 5.84% is the ABSOLUTE BEST they can do right now.
I then asked how to start the discharge process, hoping that would trigger a sharper offer. She told me to go online, fill out the discharge form, and said there’s a $250 discharge fee.
For anyone who’s dealt with ING RECENTLY — is 5.84% REALLY the best they’re offering at the moment?
If I submit the discharge form, do they ACTUALLY call you back with a better offer?
And if I don’t end up switching, do you still get hit with the discharge fee?
I’m VERY keen to hear people’s experiences. Cheers
