Is LendKey Trustworthy for Student Loan Refinancing? Honest Reviews

I think LendKey can be trustworthy for student‑loan refinancing, but the experience varies.

I looked at several user reviews to see how real borrowers feel.

  • Ease of application: One reviewer called the process “easy to apply” and gave a 4‑star rating, though they noted it took longer than expected.
  • Customer service hiccups: Several users reported problems after the application. One had to redo the application four times because the loan information was transferred incorrectly, turning a month‑long process into almost three months. Another was told they needed 12 consecutive payments to remove a co‑signer, then later was told the requirement changed to 24 payments, with no supervisor reachable. Both gave low ratings (2‑star).
  • Account access: A user liked working with LendKey but wished the loan appeared in their Veridian mobile app, so they could see due dates without logging into a computer. This reviewer gave a 3‑star rating.

What the reviews suggest

  • The platform is generally easy to start.
  • The back‑end handling of applications and loan servicing can be inconsistent.
  • Communication about loan terms (like payment requirements for co‑signer release) may be unclear.

If you value a smooth digital experience and quick, accurate processing, you might want to weigh these points carefully. The decision to try LendKey is ultimately yours.
 
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