Is UPSTART a good option for personal loans? My experience?

I really tried to warn my sister, in every way I could think of, that getting a personal loan from them was a bad move. I told her about the fees and the high interest, but she went ahead and did it anyway.
 
I've got to go against the grain here and say I've totally loved them. They gave me a rate that was a quarter of what I was paying on my credit cards, they make managing my account super easy, and I've always had awesome, friendly help from their customer service team whenever I had any questions.
 
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