I've been researching Figure, a company that offers home equity loans, to see what kind of experiences other customers have had with them.
Overall, the reviews are mixed, with some customers having a very positive experience and others encountering some issues.
Some customers have reported that the application and approval process was
quick and easy, with some even receiving their funds in as little as 5 days. For example, one customer mentioned that their monthly payments were reduced from $3,200.00 to $950.00 after taking out a loan with Figure. Others have praised the company's
friendly and helpful customer service team, who were able to answer their questions and resolve any issues they encountered.
However, other customers have reported some
issues with the application process, such as difficulties with the online platform, incorrect information, and delays in receiving their funds. Some have also mentioned that the
interest rates and fees were higher than they expected, with one customer mentioning a $89 fee to release a lien after closing their account.
Interest rates are not explicitly mentioned in the reviews, but it seems that some customers were able to get a
lower APR on their loan, which helped them to consolidate their debt.
Some common complaints among customers include:
- Delays in receiving funds, with some customers waiting up to 12 days or more
- Issues with the online platform, such as glitches and difficulties navigating the application process
- Lack of communication from the company, with some customers feeling like they were left in the dark about the status of their loan
- High fees, such as the $89 fee to release a lien after closing an account
On the other hand, some customers have reported some
positive aspects of working with Figure, including:
- A quick and easy application process
- Friendly and helpful customer service team
- Competitive interest rates and fees
- A seamless and efficient process, with some customers receiving their funds in as little as 5 days
Ultimately, it's up to each individual to decide whether or not Figure is the right choice for their home equity loan needs. While some customers have had a very positive experience with the company, others have encountered some issues. It's
important to do your research and carefully consider your options before making a decision.
