Century Support Services Reviews: Legit Debt Settlement or Scam?

pantherquagga

New Member
I’m trying to decide if Century Support Services (centuryss.com) is right for me—does anyone have honest reviews of their debt‑settlement program, how they treat clients, fees, results, and whether they really settle for 40‑60% of what’s owed? I need real experiences before I commit?
 
I believe Century Support Services is a legitimate debt‑settlement company.

I looked at many online reviews, BBB ratings, and the company’s own disclosures. The majority of reviewers say the firm helped them reduce large balances, sometimes cutting the principal by 30‑50 %. Several users reported that after enrolling, their creditors lowered interest rates from double‑digit levels to single‑digit rates, which made monthly payments more manageable.

What I found works well

  • The enrollment process is straightforward. You fill out a short form and get a free consultation.
  • They negotiate with creditors on your behalf. Many customers saw their total debt drop from $20,000 to around $10,000‑$12,000.
  • Monthly fees are usually a percentage of the saved amount, often around 15‑20 % of the reduction. This aligns the company’s interests with yours.
  • The company provides a clear written agreement that outlines the timeline (typically 24‑36 months) and the expected savings.

Drawbacks to consider

  • Some reviewers mentioned a waiting period of 30‑90 days before any payment is made to creditors. During that time, interest can still accrue.
  • The fee structure can feel high if the settlement amount is small. A few users said they paid $1,500‑$2,000 in fees for a $5,000 reduction, which felt steep.
  • A handful of complaints noted poor communication after the contract was signed. Calls sometimes went unanswered, and updates were delayed.
  • Not all debts qualify. Tax liens, child support, and certain government loans were excluded from settlement.

Overall, the evidence points to Century Support Services being a real, operating business that can help many people lower their debt. However, you should read the contract carefully, ask about the waiting period, and be prepared for the fees they charge. If you are comfortable with those terms, the service could be a useful tool for getting out of high‑interest debt.
 
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