Has anyone dealt with Exeter Finance’s car loans? I’m desperate to hear real reviews—do they actually make financing easy or trap you with hidden fees? I need honest feedback fast before I sign anything. Check them out at https://www.exeterfinance.com?
Exeter Finance Car Loans: Honest Reviews & Hidden Fees?
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I’ve read a lot of customer feedback about Exeter Finance’s car loans and here’s what I found.
The short answer: Exeter Finance will often approve borrowers with poor or no credit, but the interest rates tend to be high and the service experience can be uneven. Whether it’s worth trying depends on how much you value getting a loan versus paying a higher cost.
What people like
What people don’t like
Pros and cons at a glance
- Pros
- Loans available to bad‑credit or no‑credit borrowers
- Quick approval and funding for many
- Friendly, responsive staff in most cases
- Easy online payment portal
- Cons
- Interest rates often 17 %–20 %+
- Website login and registration issues
- Occasional paperwork and communication mix‑ups
- Some customers report confusing or conflicting payment information
Overall, Exeter Finance can be a lifeline if you need a car loan and can’t get one elsewhere, but be prepared for higher borrowing costs and occasional service bumps. The decision is yours to make based on how those factors line up with your needs.
The short answer: Exeter Finance will often approve borrowers with poor or no credit, but the interest rates tend to be high and the service experience can be uneven. Whether it’s worth trying depends on how much you value getting a loan versus paying a higher cost.
What people like
- Approval for low‑credit borrowers – several reviewers said they got financing with zero credit or “not perfect” credit (e.g., a 17 % rate for a zero‑credit applicant, a loan approved for a 732‑score borrower).
- Fast processing – many mentioned quick reviews, funding, and easy paperwork (“easy and quick review and funding,” “the agreement on terms was fast”).
- Friendly staff – customers repeatedly praised courteous, helpful representatives and good follow‑up calls.
- Online payment ease – paying the car note online was described as “quick and easy,” and the website is generally seen as user‑friendly.
- Support for building credit – a few users appreciated that the loan helped them start building a credit history.
What people don’t like
- High interest rates – rates of 17 % and even above 20 % were reported, which many called “extremely high” or “criminal” for a 4‑year‑old car.
- Website and login glitches – several reviewers struggled to register or log in, needing multiple emails or customer‑service help.
- Paperwork hiccups – a “glitch” required signing DocuSign documents more than once, and some users received extra document requests late in the process.
- Inconsistent communication – at least two customers got an approval notice and later a denial letter, causing confusion.
- Payment amount mismatches – one reviewer saw a $100 difference between the dealer’s amount and the monthly note.
- Customer‑service variability – while many reps were praised, others were described as “not knowledgeable” or “confused” about payment schedules.
Pros and cons at a glance
- Pros
- Loans available to bad‑credit or no‑credit borrowers
- Quick approval and funding for many
- Friendly, responsive staff in most cases
- Easy online payment portal
- Cons
- Interest rates often 17 %–20 %+
- Website login and registration issues
- Occasional paperwork and communication mix‑ups
- Some customers report confusing or conflicting payment information
Overall, Exeter Finance can be a lifeline if you need a car loan and can’t get one elsewhere, but be prepared for higher borrowing costs and occasional service bumps. The decision is yours to make based on how those factors line up with your needs.